ITS Mission Statement

Information Technology Services provides leadership and planning for the effective and strategic use of educational technologies in alignment with academic and administrative missions for Rancho Santiago Community College District.

In support of this mission, we will:

  • Partner with stakeholders to understand the information technology needs of faculty, staff, and students
  • Provide secure, reliable, and integrated technology solutions
  • Demonstrate technical and operational excellence through a commitment to professionalism, solution assessment, and continuous improvement in both existing and emerging technologies

Core Values: Drive and guide the ITS department as we serve RSCCD. As members of ITS, we are committed to:

  • Collaboration: We are dedicated to a constructive, team-oriented environment, gathering varied perspectives, sharing knowledge, and building effective partnerships with key stakeholders
  • Continuous Improvement: We strive for operational excellence through the on-going development and evaluation of resources, processes and solutions across the entire organization
  • Innovation: We encourage creative and critical thinking in the development of technology services and solutions
  • People: We listen to, respect, and care for faculty, staff, students, and one another, both professionally and personally
  • Service: We strive to provide excellent service by being consistent, agile, reliable, and accessible to all
  • Transparency: We leverage open communications and thoughtful business processes to be accountable in our interactions and our work

 

 The ITS Management Team:

Name Title Responsibility Area

Jesse Gonzalez

Assistant Vice Chancellor of Information Technology Services

Information Technology Services Department

Ron Gonzalves

Director Academic & End User Support Services
Santa Ana College

Academic & End User Support Services - SAC & CEC

Kimberly Perna

Director Academic & End User Support Services
Santiago Canyon College

Academic & End User Support Services - SCC & OEC
Institutional Websites Development

Dane Clacken

Director Technology Infrastructure and Support Services
District Office

Technology Infrastructure and Support Services

Adam Howard

Director of Enterprise Applications Services
District Office

Enterprise Applications Services

Pajseu Lochungvu

Manager, Enterprise Applications Services
District Office

Enterprise Applications Services

* The ITS department provides comprehensive technology support to student services, academic programs, and administrative services throughout the district, colleges, and continuing education centers.