Sync Mobile Devices with Email
For more information on how the District manages email synchronization on employees' personal devices, please see the page of District Policies on Employee Email on Mobile Devices

As of April 2023, Microsoft Exchange Online now serves as the messaging platform for email, calendar, and contacts for employees
at Rancho Santiago Community College School District (RSCCD).
This page contains instructions for how to set up the Outlook mobile app for checking employee email on your mobile device (e.g., iOS phone, Android phone).
See our list of quick links below to get started:
- To access email from a mobile device, refer to the Microsoft Outlook for iOS and Android Mobile App Guide. We also have plain text instructions on this page for how to set this up.
- To access email from a web browser, use Outlook Web Access at https://outlook.office.com.
- If you need help with emails from Outlook desktop app, see our Exchange Online Migration FAQs.
Can't find what you're looking for here?
- If you need help with emails being quarantined as spam or junk, see our ProofPoint Spam Quarantine FAQs.
- If you need help with multi-factor authentication, see our Multi-Factor Authentication (MFA) FAQs.
- If you need help with Single sign-on, see our Single Sign-on (SSO) FAQs.
- If you need help with your password, see our Password Troubleshooting FAQs.
Need help?
-
If you need help from a technician, please contact the ITS Help Desk.
ITS does not support the use of 3rd party mail apps such as the iOS Mail App, Android Mail app, Gmail, etc.
However, if you would like to try using these apps, you would generally select Exchange as the account type, and enter your Single sign-on (SS) username and password to authenticate the account.
- On your mobile device, open the Google Play Store or iOS App Store.
- Search for Microsoft Outlook (from Microsoft Corporation).
- Select Install to install the app.
- On your mobile device, open the Outlook app.
- Select Add Account on the Welcome to Outlook screen.
- Enter your email address and select Continue.
- When prompted to Sign-in with your organizational account, login using your Single sign-on (SSO) username and password.
- NOTE: Your Single sign-on (SSO) username is the same as your email address.
e.g., LastName_FirstName@rsccd.edu, @sac.edu or @sccollege.edu. - If you have Multi-Factor Authentication (MFA) on your account, you may be prompted to authenticate.
- Reference the Multi-Factor Authentication (MFA) FAQs for more information on MFA.
- On the Add another account screen that asks, “Would you like to add another account?” select Maybe Later.
- After completing the setup, the Inbox will load and show your latest emails.
- On your mobile device, open the Outlook app.
- Select the Office icon (near the top of the app.)
- This icon may also appear as your profile picture, or as your initials.
- Select the Settings icon (near the bottom of the app).
- Under Mail accounts, select your District email account. This will take you to the Account info screen.
- Under Account info, scroll to the bottom, and select Delete Account.
Once the account has been Deleted, you can proceed to Add Account again as shown in the Add Email to Outlook Mobile App steps.