MFA FAQs for Students

Frequently Asked Questions

MFA is like an extra lock for your student login. It helps keep everyone at Rancho Santiago safe from hackers and other online threats.

MFA is enforced when accessing Canvas, your student email, and when you log into Microsoft Office365.   

MFA does not affect your Self-Service login.

Select this link to view the written MFA Gu​ide for students.

Select this link to view the Video Guide for "How to set up Microsoft Authenticator app and a backup method."

For assistance, please contact the Student Help Desk using the contact information listed in our FAQ on "Who can help me with MFA?"

For 24/7 Student Support for MFA , please call (714) 480-7407.