Information Technology Services

Information Technology

Common Issues

Common Issues Account Lockout Troubleshooting Clear Browser Data Email on Mobile Devices MFA Student FAQ MFA Employee FAQ Password Reset FAQ Self Service FAQ Single Sign-On FAQ

ITS Help Desk

https://rsccd.edu/helpdesk
itshelpdesk@rsccd.edu
714-564-HELP (4357) Extension 0

Welcome to ITS

Information Technology Services provides leadership and planning for the effective and strategic use of educational technologies in alignment with academic and administrative missions for Rancho Santiago Community College District.

Faculty & Staff

For Faculty & Staff report an Incident or submit a Service Request through the ServiceNow platform.

ITS Help Desk

Students

Students can reach out to the Student Help Desk for assistance with IT-related issues, login problems, and other technology concerns. 24/7 Student Technical Support (for MFA and Password): 714-480-7407

Student Resources

New Federal Digital Accessibility Requirements

What Higher Ed Needs to Know and Do Now:
With the compliance deadline of April 26, 2027 quickly approaching, we've compiled a list of resources to help you assess, plan, and implement comprehensive digital accessibility policies and practices.

Learn More

Cybersecurity Reminders for Faculty and Staff

Protecting our systems and data is a shared responsibility, and following best practices helps keep our institution safe.

Official Guidance on AI Use Updated as New Tools Emerge

ITS is strengthening official guidance around artificial intelligence (AI) and increasing controls around its use with existing Institute services.

Learn More