Information Technology Services (ITS) Help Desk
ITS Help Desk
https://rsccd.edu/helpdesk
itshelpdesk@rsccd.edu
714-564-HELP (4357) Extension 0
Monday - Friday: 7:30AM - 4:30PM
*excluding District holidays
ITS Help Desk for Faculty & Staff*
For Incidents
Use the "Report an Issue" form on the Help Desk portal at https://rsccd.edu/helpdesk or email itshelpdesk@rsccd.edu from your District email account.
For Service Requests
Use the "Submit a Request" form on the Help Desk portal at https://rsccd.edu/helpdesk.
By Phone Call
Call the ITS Help Desk at 714-564-4357 Extension 0 during office hours (Monday to Friday from 7:30AM to 4:30PM, excluding District holidays.)
Get Help
For Faculty & Staff report an Incident or submit a Service Request through the ServiceNow platform.*
Access Help Desk Portal*For Students: Visit Student Technology Help for assistance.
Common Issues
Below is a list of the most common IT issues, and documentation on how to troubleshoot them.